Shipping & Delivery
Last updated 25 August 2026.
What delivery costs
- Free on orders of $75 and over.
- $25 below $75. Below the threshold the only method offered is Express Delivery.
- Express Delivery $25 on any order, including above the threshold, if you would rather not wait.
There is no minimum order. If one 50 cm strip is all you need, that is all you have to buy.
How long it takes
Orders are packed after a 24 to 48 hour handling time, then take about 5 to 7 days in transit within New Zealand. Rural delivery and the period either side of a public holiday add a little.
The handling time is not padding: it is when the order is picked, checked and packed.
Tracking
A tracking number is emailed when your order actually ships, which is not the moment you place it. If you have not had one after the handling time, email theteam@birdspikes.co.nz with your order number and we will tell you where it has got to. There is also a tracking page if you already have a code.
Where we deliver
New Zealand wide. If you are outside New Zealand, email us before ordering and we will tell you honestly whether we can help.
Address accuracy
Please check the delivery address before you pay. A parcel sent to an address you gave us and returned to sender can be resent, but the second delivery is chargeable.
If something goes wrong
If a parcel is late, missing or arrives damaged, email theteam@birdspikes.co.nz with your order number. Your rights under the Consumer Guarantees Act 1993 are not affected by anything on this page, and the refunds and returns page sets out what happens next.